Privacy Policy

1. Information We Collect

• Contact information, such as name, phone number, email address, and service location.
• Service and booking details, including appointment requests and inspection notes.
• Account and authentication data needed to sign in and secure technician access.
• Operational data from app usage, including device, logs, and troubleshooting events.

2. How We Use Information

• Provide, maintain, and improve inspections, treatments, and support services.
• Coordinate technician workflows, scheduling, and operational reporting.
• Communicate appointment updates, service information, and support responses.
• Protect systems and users by monitoring abuse, fraud, and security threats.

3. Sharing of Information

We do not sell personal information. We may share data with trusted vendors and service providers who help us operate our systems (for example hosting, analytics, messaging, and infrastructure), and when required by law or to protect rights and safety.

4. Data Retention and Security

We keep information for as long as necessary to deliver services, comply with legal obligations, resolve disputes, and enforce agreements. We use reasonable administrative and technical safeguards to help protect data against unauthorized access, loss, misuse, or alteration.

5. Your Choices

Depending on applicable law, you may request access, correction, or deletion of personal data, and may opt out of certain communications. To submit a privacy request, contact us using the information below.

6. Contact

For privacy questions or requests, contact Atlas K9 at support@atlask9.ca or use our contact page.